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NORSTAR VOICE
MAIL
The CallPilot 100 is an integrated voicemail auto attendant system targeted at small businesses with up to 40 mailbox users that require Unified Messaging and networking.
CallPilot's call routing functionality answers selected lines or allows external callers to route themselves through the system by dialing the extension number of the person or department with whom they wish to speak. Call routing allows internal users to dial the party's first or last name through the integrated company directory via the telephone keypad.
CallPilot expands call coverage by answering the calls when a station forwards to its mailbox. Forwarding callers to a mailbox is timesaving for a centralized receptionist; it reduces the time required for written messages and ensures the accuracy of the caller's message.Voice messages:
· Can be specific and very detailed
· Can be left 24 hours a day
· Can be retrieved while the caller is leaving a message
· Can be retrieved remotely
· Can trigger an off-premise notification of message waiting
· Guarantees privacy using passwords
· Can be forwarded to other users
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